#AI Power #Business Strategy Operational Resilience in AI: What Capabilities Can Your Organisation Preserve? 8 de October de 2026 Imagine an AI-assisted claims management process. The system receives documentation, retrieves customer information, classifies the case, assigns a priority and routes it to the appropriate team. One morning, the model continues to operate normally. It responds within the expected timeframes and maintains its performance metrics. However, a change in permissions prevents it from accessing part […] info
#Business Strategy Coordination also needs an expiry date 23 de September de 2026 Matrix structures were created to coordinate increasingly complex organisations. However, some of the difficulties now attributed to them arise when the mechanisms created to coordinate begin to multiply without being reviewed. —Who can approve this change? —It depends. —On what? —On the areas affected. —And who decides which areas need to be involved? The conversation […] info
#Business Strategy #Culture #Talent The hardest data to interpret is yourself 22 de September de 2026 Periodically, many organisations open a performance review cycle. Performance against objectives is assessed. Feedback from colleagues is gathered. The voice of the client is considered. And in more mature processes, someone whose position or experience provides a perspective that day-to-day work does not allow may also be involved. All these perspectives help build a more […] info
#Business Strategy Decisions can be right and still arrive too late. And in some contexts, late is the same as wrong. 21 de September de 2026 Speed in decision-making is also part of decision quality. MIT Sloan documents this in a study of more than 260 companies: organisations that reduce the gap between data and decision achieve 62% higher revenue growth and 97% higher margins than those that do not. What distinguishes these organisations is their ability to turn information into […] info
#Business Strategy #Data Analysis does not decide. It blocks. The distinction matters. 12 de June de 2026 We have been seeing the same pattern for some time in organisations that have invested in analytics for years: the data is there, the dashboards are there, and the infrastructure is there. Yet when it is time to act, or when the market demands agility, the same uncomfortable silence appears. There is a conversation that […] info
#AI #Business Strategy A model does not decide. It shapes. The distinction matters. 22 de May de 2026 We have been seeing the same pattern for some time in organisations that have invested in AI for years: the models are in place, the data is in place, and the investment has been made. And yet, when something goes wrong or the regulator asks questions, the same uncomfortable silence emerges. There is a conversation […] info
#AI #Business Strategy Resistance to AI adoption: why organisations fail to act 15 de May de 2026 This is the core challenge of AI adoption in organisations. Most executives involved in data and AI projects do not lack knowledge. They know what needs to change. They have read the reports, approved the strategy and reviewed case studies from other organisations. And yet, change does not happen. MIT Sloan Management Review reports that 95% […] info
#AI #Business Strategy Scaling AI without governance: the mistake that amplifies risk 5 de May de 2026 81% of companies have AI in production. Only 15% consider its governance effective. That gap is not a minor detail. It is the core issue for any organisation that has scaled technology without scaling control alongside it. When a data or AI initiative grows, complexity does not disappear. It shifts. It moves away from implementation and […] info
#AI Power #Business Strategy #Digitalization #IA Generativa Why AI governance is more important than ever 5 de June de 2025 In today’s digital world, artificial intelligence (AI) has gone from being a future promise to an everyday reality. From virtual assistants to automated decision-making systems in sectors such as energy, healthcare and banking, AI is transforming entire industries. However, with its mass adoption comes a critical responsibility: to ensure that AI is developed and used […] info
#Business Strategy #Data #Digitalization #Generative AI #Machine Learning Consumer finance: Smart decisions with AI and advanced analytics 22 de January de 2025 Consumer finance has a cross-cutting impact on various sectors (automotive, tourism and leisure, healthcare, energy and sustainability, finance and insurance, etc.) as it facilitates consumer access to goods and services through credit or financing. The current consumer finance landscape is constantly evolving, driven by the growing use of credit and leasing as key mechanisms to […] info
#Business Strategy #Machine Learning Machine learning as a pillar of financial fraud detection 12 de December de 2024 Did you know that more than 80% of e-commerce companies face digital fraud, with losses in the millions each year? In a world of ever-increasing online transactions, protecting yourself has never been more crucial. In a financial ecosystem dominated by online transactions, the ability to identify and mitigate fraudulent activity has become a strategic priority. […] info
#Business Strategy #Generative AI #Machine Learning AI-powered predictive marketing, a revolution in business 21 de November de 2024 Did you know that companies implementing AI-powered predictive marketing are seeing an increase in ROI of up to 20%? This is due to the ability to anticipate the needs and behaviours of their customers, enabling them to deliver tailored experiences that connect them more deeply and directly with brands. This breakthrough represents one of the […] info