At Cognodata, we believe that the citizen/tourist/patient/client must be at the center of the strategies and policies of public companies and administrations. This approach must also guide the incorporation of technologies such as Artificial Intelligence and Machine Learning in the public sector.
We support public companies and administrations, both in the process of generating and prioritizing initiatives with the greatest impact, as well as defining the most efficient roadmap and the implementation of these new technologies.
Our challenge is to deliver measurable results in specific terms of value to the citizen/client, making efficient use of resources and income generation, all leveraged with the latest technologies. This will allow the public sector to achieve a higher level of citizen/patient/tourist/client satisfaction.
We are part of the innovation ecosystem. We are endorsed by innovative projects and collaborations with Spanish public and private organizations such as CDTI, Red.es, Ametic, Separ, and others.
Because citizens demand a relationship with the public sector that is not only digital, but also omnichannel, real time and personalized.
- Smart citizen management
AI and machine learning applied to the direction and management of public companies and administrations, with the highest guarantees in terms of security.
- Highly impressive transformation plans, based on analytical knowledge of the citizen and their true behavior
- Forecasting the demand for public services and customer behavior with the latest deep learning algorithms, thereby optimizing the use of resources
- Business intelligence applied to public administration to truly understand citizen behavior and bring about their satisfaction
- A superior citizen / patient / tourist / customer experience
- Towards a true digital transformation of the relationship with new supports and platforms to strengthen the citizen/patient/tourist/client ecosystem: app, community, CAC, social media.
- Also integrating the latest advances in AI and cognitive services.
- Smart workflows. We design and implement end-to-end processes, seeking greater satisfaction but also efficient use of resources:
– Agile and optimized management of internal processes
– Agile and optimized management of processes with the citizen/client
AI and machine learning applied to the direction and management of public companies and administrations, with the highest guarantees in terms of security.
- Highly impressive transformation plans, based on analytical knowledge of the citizen and their true behavior
- Forecasting the demand for public services and customer behavior with the latest deep learning algorithms, thereby optimizing the use of resources
- Business intelligence applied to public administration to truly understand citizen behavior and bring about their satisfaction
- Towards a true digital transformation of the relationship with new supports and platforms to strengthen the citizen/patient/tourist/client ecosystem: app, community, CAC, social media.
- Also integrating the latest advances in AI and cognitive services.
- Smart workflows. We design and implement end-to-end processes, seeking greater satisfaction but also efficient use of resources:
– Agile and optimized management of internal processes
– Agile and optimized management of processes with the citizen/client
The arrival of European funds opens up enormous strategic opportunities for the public sector. Making the best use of them will require the incorporation of new technologies such as AI and Machine Learning, which ensure a return in terms of Citizen Satisfaction, but also with regard to productivity and efficient use of public resources.
Adriana García Roche Director of the Public sector and Health practice
